12c Cloud Control: How to setup Remedy 7.6 Connector without requiring incoming tickets to be of status ASSIGNED (Doc ID 1902585.1)

Last updated on JUNE 30, 2014

Applies to:

Enterprise Manager for Miscellaneous Plug-ins - Version 12.1.0.2.0 to 12.1.0.2.0 [Release 12.1]
Information in this document applies to any platform.

Goal

Configure BMC Remedy 7.6 Connector without setting the default value for all incoming tickets to ASSIGNED as described in the installation guide.

Solution

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