My Oracle Support Banner

EM 11g: Applying a Monitoring Template in Enterprise Manager 11.1.0.1 Grid Control Fails: Error Message :Operation error occured (Doc ID 1908023.1)

Last updated on FEBRUARY 19, 2020

Applies to:

Enterprise Manager Base Platform - Version 11.1.0.1 to 11.1.0.1 [Release 11.1]
Information in this document applies to any platform.

Symptoms

Product: EM grid control 11.1.0.1
Target: 11.2 RAC DB


Applying a monitoring template on this specific RAC database fails with error: Operation error occurred
Same monitoring template can be applied to other targets successfully
The following error stack can be observed in <EM_INSTANCE_HOME>/em/EMGC_OMS1/sysman/log/emoms.trc file:

2014-07-14 06:02:02,838 [467::EMUI_06_02_02_/console/metrics/template/pendingChanges] DEBUG conn.ConnectionService getConnection.715 - DB session id is 467
2014-07-14 06:02:02,839 [467::EMUI_06_02_02_/console/metrics/template/pendingChanges] DEBUG template.PendingChangesData getPendingChangesData.956 - PendingChangesData get data from repos <template_name> : rac_database : null : pending : null : contains_TargetName : 0 : 0 : null : All
2014-07-14 06:02:02,856 [467::EMUI_06_02_02_/console/metrics/template/pendingChanges] DEBUG ui.JobUIUtil logp.251 - Error Message :null
2014-07-14 06:02:02,858 [467::EMUI_06_02_02_/console/metrics/template/pendingChanges] DEBUG template.PendingChangesData getRunStatusLabel.1604 - MetricThresholdsPendingChanges.getRunStatusLabel: IN
2014-07-14 06:02:02,859 [467::EMUI_06_02_02_/console/metrics/template/pendingChanges] DEBUG ui.JobUIUtil logp.251 - Error Message :Operation error occured

 

One of the RAC node agents is reporting this in its log:

From <AGENT_INST_HOME>/agent11g/sysman/log/emagent.trc

SQL = " OCISessionGet"...
LOGIN = dbsnmp/@(DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=<host>)(PORT=<port>))(CONNECT_DATA=(SID=<sid>)))
2014-07-08 23:25:07,294 Thread-1444 ERROR vpxoci: ORA-00257: archiver error. Connect internal only, until freed.
2014-07-08 23:25:07,294 Thread-1444 WARN vpxoci: Login 0x106bafb0 failed, error=ORA-00257: archiver error. Connect internal only, until freed.
2014-07-08 23:25:07,294 Thread-1444 WARN TargetManager: Exception in computing dynamic properties of {<name>, oracle_database },GetOSMInstance::ORA-00257: archiver error. Connect internal only, until freed.
2014-07-08 23:25:07,498 Thread-1444 ERROR fetchlets.oslinetok: Process exitcode = 0, stderr = ORA-00257: archiver error. Connect internal only, until freed. (DBD ERROR: OCISessionBegin)
2014-07-08 23:25:07,499 Thread-1444 WARN  TargetManager: Exception in computing dynamic properties of {<name>, oracle_database },GetNLSParam::ORA-00257: archiver error. Connect internal only, until freed. (DBD ERROR: OCISessionBegin)
2014-07-08 23:25:07,927 Thread-1444 WARN  vpxoci: OCI Error -- ErrorCode(257): ORA-00257: archiver error. Connect internal only, until freed.
 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.