Problem - KPI Alerts are not Forwarded to Enterprise Manager Incident Manager
(Doc ID 1909740.1)
Last updated on FEBRUARY 18, 2019
Applies to:APM - Application Performance Management - Version 220.127.116.11.0 to 18.104.22.168.0 [Release 12.1]
Information in this document applies to any platform.
This symptom was reported with the following versions of each component involved. The RUEI version is of most importance as that is where the issue was found.
EM Version: 22.214.171.124
FMW Plugin Version: 126.96.36.199
RUEI Version: 188.8.131.52
RUEI KPI Alerts do not show in the EM Incident Manager, event though:
- The database connection is functional
- The KPI do trigger alerts and e-mails are send from RUEI
- The KPI is presented on the Business Application Dashboard.
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