EM 12c: Enterprise Manager Cloud Control OMS Installation Fails At OMS Startup With "WebTier Could Not Be Started. Reason: Failed to start OHS component" Reported In CfmLogger*.log (Doc ID 1913439.1)

Last updated on NOVEMBER 18, 2014

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

OMS installation fails at OMS startup

From <OMS_HOME>/cfgtoollogs/CfmLogger<timestamp>.log:
========================
INFO: oracle.sysman.top.oms:Executing command: /var/data/exaora/oracle/em/Middleware/oms/bin/emctl start oms
INFO: oracle.sysman.top.oms:Oracle Enterprise Manager Cloud Control 12c Release 4  
INFO: oracle.sysman.top.oms:Copyright (c) 1996, 2014 Oracle Corporation.  All rights reserved.
INFO: oracle.sysman.top.oms:Starting Oracle Management Server...
INFO: oracle.sysman.top.oms:Starting WebTier...
INFO: oracle.sysman.top.oms:WebTier Could Not Be Started. Reason: Failed to start OHS component
INFO: oracle.sysman.top.oms:Error Occurred: WebTier Could Not Be Started. Reason: Failed to start OHS component
INFO: oracle.sysman.top.oms:Please check /var/data/exaora/oracle/em/gc_inst/em/EMGC_OMS1/sysman/log/emctl.log for error details
SEVERE: oracle.sysman.top.oms:Starting of OMS failed.
INFO: oracle.sysman.top.oms:Starting export oms config...
..
INFO: oracle.sysman.top.oms:ExportConfig completed successfully!
INFO: oracle.sysman.top.oms:Export config of OMS is successful.
INFO: oracle.sysman.top.oms:The plug-in Start Oracle Management Service has failed its perform method
================================

Cause

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