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EM 12c Cloud Control: Customer Ticket or Event connector configures correctly, but does not show as option in incident action rules (Doc ID 1913842.1)

Last updated on OCTOBER 29, 2019

Applies to:

Enterprise Manager for Miscellaneous Plug-ins - Version 12.1.0.1.0 to 12.1.0.4.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Following Enterprise Manager Connectors Integration Guide an Event or Ticket connector was created, deployed to Enterprise Manager and successfully configured.
However two things do not appear to work:

 

Cause

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In this Document
Symptoms
Cause
Solution


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