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EM 13c, EM 12c: Troubleshooting Guide for Test Connection Errors Generated during Database Discovery in Enterprise Manager Cloud Control (Doc ID 1914630.1)

Last updated on JULY 01, 2020

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Purpose

To outline some of the main errors that can be encountered when clicking on the "test connection" button during the database discovery process in Enterprise Manager (EM) 12c and 13c Cloud Control, and actions to take to resolve them.




Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Introduction
 Typical Errors
 1. IO Error
 2. ORA-12505
 3. ORA-01033
 4. ORA-01017
 5. ORA-01031
 6. Slow Network
 7. ORA-1034
 Case 2:
 Further Troubleshooting
References

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