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EM 12c: Silent Agent Deployment on Windows Fails with Error " in creating service 12cAgent" (Doc ID 1916682.1)

Last updated on NOVEMBER 01, 2019

Applies to:

Enterprise Manager Base Platform - Version and later
Generic Windows


Installing the Enterprise Manager 12c Cloud Control Agent on a Microsoft Windows OS using the silent method fails while creating the Windows service for the Agent.
The <AGENT_HOME>/cfgtoollogs/cfgfw/<timestamp>.log file reports:

INFO: Enterprise Manager Cloud Control 12c Release 5
INFO: (c) 1996, 2015 Oracle Corporation. All rights reserved.
INFO: 'agentTZRegion' is missing from D:\app\agent12c\agent_inst/sysman/config/ Updating it...
INFO: agentTZregion of 'America/New_York' is installed in D:\app\agent12c\agent_inst/sysman/config/
INFO: command: cmd /c set NEED_EXIT_CODE=1&&D:\app\agent12c\core\\bin\emctl.bat deploy agent -L -o -N 
D:\app\agent12c\agent_inst completed with status=0
INFO: value -1
INFO: OpenSCManager FAILED: Access is denied.
INFO: in creating service 12cAgent
SEVERE: configuration has failed
INFO: configuration finished with status = false
INFO: configuration finished with status = false
INFO: plug-in Agent Configuration Assistant has failed its perform method



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