EM 12c: Enterprise Manager 12c Cloud Control Agent Push Installation Fails with Error: Installation base directory checks failed (Doc ID 1918672.1)

Last updated on DECEMBER 08, 2014

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

EM 12c Agent deployment from the EM console fails with the following error:

Installation base directory checks failed : Installation base directory "/oracle/app/product/agent12c" is not empty. Ensure the installation base directory is empty. You might see an ADATMP_ subdirectory in the installation base directory if a deployment session had failed in the past. In this case, either delete the subdirectory and start a new deployment session, or retry the failed session from the Add Host Results page.

 

From .../gc_inst/sysman/agentpush/<time-stamp>/applogs/<hostname>_deploy.log, the Agent base directory is not empty and it shows the following directories exist under that location (typical of an existing Agent installation):

agentimage.properties
agent_inst
core
plugins
sbin
plugins.txt.status

On the agent host, there are no files under the agent base directory specified during installation and the directory is not shared.

 

Cause

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