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EM 13c, 12c: Heap Usage Metric Generating Critical Alerts for EMGC_OMS1 Target in Enterprise Manager Cloud Control (Doc ID 1920013.1)

Last updated on JULY 03, 2020

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

The following notification is received for a critical alert for 'Heap Usage' metric for the target EMGC_OMS1 in an Enterprise Manager environment.

Host=<host name>.<domain>
Target type=Oracle WebLogic Server
Target name=/EMGC_GCDomain/GCDomain/EMGC_OMS1
Categories=Capacity
Message=The heap usage is 93%.
Severity=Critical
Associated Incident Id=1438
Associated Incident Status=New
Associated Incident Owner=
Associated Incident Acknowledged By Owner=No
Associated Incident Priority=None
Associated Incident Escalation Level=0
Event Type=Metric Alert
Event name=jvm:heapUsedPercentage.value
Metric Group=JVM Metrics
Metric=Heap Usage (%)
Metric value=93
Key Value=
Rule Name=DEFAULT_RULESET_FOR_ALL_TARGETS,METRIC_ALERT_INCIDENT_CREATION
Rule Owner=
Update Details:
The heap usage is 93%.
Incident created by rule (Name = Incident management rule set for all targets, Create incident for critical metric alerts [System generated rule]).

 

 

Cause

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In this Document
Symptoms
Cause
Solution
 On Unix platforms
 For 12.1.0.4, 12.1.0.5 and 13c:
 For 12.1.0.3:
 For 12.1.0.1 and 12.1.0.2:
 On Windows Platforms
References

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