EM 12c: Enterprise Manager 12c Cloud Control, SCOM 2012 Connector Fails to Create Service: ERROR GETTING LIST OF MANAGEMENT GROUP NAMES TO POLL (Doc ID 1920219.1)

Last updated on JULY 28, 2017

Applies to:

Enterprise Manager for Miscellaneous Plug-ins - Version 12.1.0.3.0 and later
Information in this document applies to any platform.

Symptoms

enterprise Manager (EM) Cloud Control 12.1.0.3

Installed the SCOM Connector 12c to monitor SCOM 2012

The SCOM Agent starts, but when trying to start the SCOM Web Service, the framework.log shows errors as follows:

014-08-04 16:22:48,144 ERROR [org.quartz.core.JobRunShell] Job DEFAULT.SCOMPollJob threw an unhandled Exception: 
org.springframework.scheduling.quartz.JobMethodInvocationFailedException: Invocation of method 'poll' on target class [class com.iwave.adapters.SCOM.PollEventJob] failed; nested exception is com.iwave.acquisition.services.AcquisitionException: Error getting list of management group names to poll: com.iwave.operations.NonRecoverableOperationsException: javax.xml.ws.WebServiceException: org.apache.cxf.service.factory.ServiceConstructionException: Failed to create service.

 

And, if trying to register the Connector via EM 12c Cloud Control, the following error is displayed:

EM-02878 Failed to register/initialize connector. EM-02878 Failed to register connector

 

 

Changes

 

Cause

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