My Oracle Support Banner

EM Incidents Generated by BDA Plugin Triggered by Cloudera Events are Not Being Cleared (Doc ID 1924746.1)

Last updated on MARCH 03, 2020

Applies to:

Enterprise Manager for Big Data Appliance - Version 12.1.0.4.0 and later
Linux x86-64

Symptoms

 

NOTE: In the images, examples and document that follow, user details/information, environment data, cluster names, hostnames, directory paths, filenames, etc. represent a fictitious sample (and are used to provide an illustrative example only).

Oracle Big Data Appliance(BDA) is being monitored by 12.1.0.* BDA Enterprise Manager(EM) Plugin. When any of the CDH service/s managed by Cloudera Manager(CM) goes down, CM generates an event which is propagated as an incident to EM.

But the EM incident doesn't get Closed/Cleared even when the CDH service is up and in 'Good Health'.

Here is a sample CM triggered incident created in EM when Yarn service goes down.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.