My Oracle Support Banner

Troubleshooting Issues with Adding or Logging in with External LDAP Users to Enterprise Manager (Doc ID 1932771.1)

Last updated on JULY 13, 2022

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


This document provides the steps to investigate errors with Adding of External LDAP Users and Enterprise Manager (EM) login failures using External Users.
HINT: These steps do not apply to normal EM users and EUS Authenticated Users.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Troubleshooting Steps
 Case 1: External User is not listed on the WLS Admin Server Console Users list
 Case 2: External User is listed on the WLS Admin Server Console Users list 

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.