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Internet Explorer 11 Returns "Unsupport Browser" Error And Hangs While Accessing Enterprise Manager Fusion Middleware Control (Doc ID 1932963.1)

Last updated on AUGUST 22, 2018

Applies to:

Enterprise Manager for Fusion Middleware - Version to
Enterprise Manager for Fusion Middleware - Version to [Release 11gR2]
Information in this document applies to any platform.
Applicable to Fusion Middleware Forms and Reports Version, this installType is based on oracle_common components.


Accessing Enterprise Manager Fusion Middleware Control (fmwc) login page http://hostname:7001/em  returns following error:

You are using an unsupported browser.  The supported browers
are Internet Explorer 7 and higher, Firefox and higher,
Safari 3.1.2 and higher, and Google Chrome 1.0 or higher


Hit "OK" in the error popup to continue and the fmwc page hangs on "Loading" icon, the login page is not displayed.

If browser extension development tools such as DebugBar is installed you may see error popup similar to below.

Line: 24
Character: 25505
Code: 0
Error Message: Unable to get property 'initialize' of undefined or null reference
URL: http://hostname:7001/em/faces/targetauth/emasLogin?target=Farm_base_domain&type=oracle_ias_farm&FromContextInitFilter=true&_afrLoop=...&_afrWindowMode=0&_afrWindowId=null

 Hitting "Close" to continue will end up with the same fmwc page hanging on "Loading" icon


Error is only reproduced with IE version 11.

Issue does not reproduce with Firefox, Chrome or earlier versions of IE.



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