12c EM: Management Services and Repository Metrics - "Long Running Metric Collection Status" And "Short Running Metric Collection Status" are Shown as PARTIALLY UP (Doc ID 1935196.1)

Last updated on OCTOBER 14, 2014

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.4.0 and later
Information in this document applies to any platform.

Symptoms

In the Setup -> Manage Cloud Control -> 'Health Overview' page of the 12c Console, the below metrics:

Long running metric collection status
Short running metric collection status

shown as 'PARTIALLY UP' with a warning severity.

- Patches listed in <Note 1907579.1> : EM 12.1.0.4: Invalid Status (Partially UP or DOWN) for Long Running Metric Collection Status and Short Running Metric Collection Status, have been applied to the OMS and Agent already.

- Installing the EM Diagkit (repvfy) from <Note 1426973.1> and executing the command "repvfy verify -level 9" reports:

verifyREPOSITORY
7004. Obsolete worker trace parameters: 203
7007. Obsolete worker thread status: 178

-  The output from "repvfy dump task_health" reports:

[----- Worker thread count --------------------------------------------------]

CLASS                     WORKER_COUNT
------------------------- ------------
Short (0)                           20
Long (1)                             6

2 rows selected.

[----- Worker threads -------------------------------------------------------]

CLASS                      WORKER_ID STATUS                    START_TIME
------------------------- ---------- ------------------------- -----------------------------
Short (0)                          1 Stopping                  20-JUN-2013 23:02:41
Short (0)                          3 Stopping                  20-JUN-2013 23:21:34
Short (0)                          5 Stopping                  21-JUN-2013 07:03:08
.............
...............
Long (1)                         162 Stopping                  23-OCT-2013 06:30:52
Long (1)                         165 Stopping                  27-DEC-2013 04:52:38
Long (1)                         166 Stopping                  27-DEC-2013 04:52:39
Long (1)                         169 Stopping                  27-DEC-2013 05:22:20
...
Long (1)                         228 Running                   22-SEP-2014 03:55:02
Long (1)                         229 Running                   22-SEP-2014 03:55:02
Long (1)                         230 Running                   22-SEP-2014 03:55:02
Long (1)                         231 Running                   22-SEP-2014 03:55:02

204 rows selected. 

 There are many Task related worker threads stuck in the "Stopping" status.

 

Cause

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