My Oracle Support Banner

EM 12c, EM 13c: Enterprise Manager Cloud Control Refresh from My Oracle Support Job Known Issues (Doc ID 1937876.1)

Last updated on DECEMBER 13, 2019

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


This note is to advise on the most common known causes for the Refresh from My Oracle Support Job to fail in Enterprise Manager (EM) Cloud Control.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Troubleshooting Steps

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.