"Secure Connection Failed" error while Accessing 11g GC and DB Console

(Doc ID 1938128.1)

Last updated on AUGUST 30, 2016

Applies to:

Enterprise Manager Base Platform - Version 11.1.0.1 to 11.1.0.1 [Release 11.1]
Enterprise Manager for Oracle Database - Version 11.1.0.7 to 11.2.0.3 [Release 11.1 to 11.2]
Information in this document applies to any platform.

Symptoms

Accessing 11g Grid Control or 11.2.0.3 Database Control or lower versions from Firefox browser 33.0 shows following message in console:

Secure Connection Failed

An error occurred during a connection to omsmachine.oracle.com:7799. The key does not support the requested operation. (Error code: sec_error_invalid_key)

The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
Please contact the website owners to inform them of this problem.

You may also receive the following error:

The server certificate included a public key that was too weak. (Error code: ssl_error_weak_server_cert_key).

Cause

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