emctl start oms Failed With 'Unexpected error occurred. Check error and log files' or 'Failed to connect to repository database' and emctl.log File Reports ' Unable to retrive repository credentials from credential store' (Doc ID 1942181.1)

Last updated on OCTOBER 08, 2016

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

OMS fails to start with the following error:

$<OMS_HOME>/bin>./emctl start oms

Starting Oracle Management Server...
Starting WebTier...
WebTier Successfully Started
Oracle Management Server is not functioning because of the following reason:
Unexpected error occurred. Check error and log files.
Check the following log files:
EM log files: <...>/gc_inst/em/EMGC_OMS1/sysman/log/emctl.log, emoms.trc, emoms_pbs.trc

$EM_INSTANCE_BASE/gc_inst/em/EMGC_OMS1/sysman/log/emctl.log file reports following errors:

2014-11-03 08:49:17,692 [main] ERROR oms.StatusOMSCmd processStatusOMS.214 - failureReason: Unable to retrive repository credentials from credential store. Verify that repository credentials are set in credential store.
2014-11-03 08:49:17,697 [main] ERROR commands.BaseCommand logAndPrint.620 - Oracle Management Server is not functioning because of the following reason:
Failed to connect to repository database. OMS will be automatically restarted once it identifies that database and listener are up.

Cause

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