Metrics not getting collected by 12.1.0.3 Cloud Control Agent (Doc ID 1943609.1)

Last updated on NOVEMBER 10, 2014

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.5.0 to 12.1.0.5.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Metric Collection errors are seen from Cloud Control.

Following messages are seen for the agent process during jstack results(jstack "agent pid"):

java.lang.Thread.State: BLOCKED (on object monitor)
at oracle.sysman.db.receivelet.eons.EonsReceivelet.refreshState(EonsReceivelet.java:640)
- waiting to lock <0x00000000e0b99940> (a java.lang.Object)
at oracle.sysman.gcagent.target.interaction.execution.ReceiveletFactory.refreshState(ReceiveletFactory.java:128)
at oracle.sysman.gcagent.target.interaction.execution.ReceiveletManager.refreshState(ReceiveletManager.java:464)
at oracle.sysman.gcagent.target.interaction.execution.ReceiveletInteractionMgr.discardAllState(ReceiveletInteractionMgr.java:1374)
at oracle.sysman.gcagent.target.interaction.execution.ReceiveletInteractionMgr.discardState(ReceiveletInteractionMgr.java:1330)
at oracle.sysman.gcagent.metadata.impl.collection.CollectionManager.discardTargetState(CollectionManager.java:3525)
at oracle.sysman.gcagent.dispatch.cxl.DiscardStateAction.discardSeverityState(DiscardStateAction.java:132)
at oracle.sysman.gcagent.dispatch.cxl.DiscardStateAction.satisfyRequest(DiscardStateAction.java:89)

at oracle.sysman.gcagent.dispatch.ProcessRequestAction._call(ProcessRequestAction.java:134)
at oracle.sysman.gcagent.dispatch.ProcessRequestAction.call(ProcessRequestAction.java:95)
at oracle.sysman.gcagent.dispatch.InlineDispatchCoordinator.dispatchRequest(InlineDispatchCoordinator.java:229)
at oracle.sysman.gcagent.dispatch.DispatchRequestsAction.call(DispatchRequestsAction.java:110)
at oracle.sysman.gcagent.dispatch.DispatchRequestsAction.call(DispatchRequestsAction.java:50)



Cause

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