EM 12c: Deploying a 3rd Party Database Plug-in to the Enterprise Manager 12.1.0.4 Cloud Control OMS Fails with EM-04002 Error (Doc ID 1946546.1)

Last updated on OCTOBER 10, 2016

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.4.0 and later
Enterprise Manager for Miscellaneous Plug-ins - Version 12.1.0.3.0 to 12.1.0.3.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Deploying a variety of third party database plug-ins on a EM 12.1.0.4 OMS host fails with the following messages:


For an IBM DB2 Database:

EM-04002: Installation of the plug-in oracle.em.sidb:12.1.0.3.0 on the Oracle home /u03/app/oracle/plugins/oracle.em.sidb.oms.plugin_12.1.0.3.0
failed on the Management Server host <host name>.  Resolve the following issues, and retry: Starting Oracle Universal Installer... Checking swap space: must be greater than 500 MB. Actual 21456 MB Passed Preparing to launch Oracle Universal Installer from .../.gcinstall_temp/oracle.em.sidb_12.1.0.3.0_stage/OraInstall2014-11-13_09-54-05AM. Please wait ...


For a MySQL Database:

EM-04002: Installation of the plug-in oracle.mysql.omys:12.1.0.1.0 on the Oracle home /u03/app/oracle/plugins/oracle.mysql.omys.oms.plugin_12.1.0.1.0
failed on the Management Server host <host name>.  Resolve the following issues, and retry: Starting Oracle Universal Installer... Checking swap space: must be greater than 500 MB. Actual 21455 MB Passed Preparing to launch Oracle Universal Installer from .../.gcinstall_temp/oracle.mysql.omys_12.1.0.1.0_stage/OraInstall2014-11-13_10-12-06AM. Please wait ...


For a Microsoft SQLServer Database:

EM-04002: Installation of the plug-in oracle.em.smss:12.1.0.5.0 on the Oracle home
/u03/app/oracle/plugins/oracle.em.smss.oms.plugin_12.1.0.5.0 failed on the Management Server host <host name>.  Resolve the following issues, and retry: Starting Oracle Universal Installer... Checking swap space: must be greater than 500 MB. Actual 21452 MB Passed Preparing to launch Oracle Universal Installer from .../.gcinstall_temp/oracle.em.smss_12.1.0.5.0_stage/OraInstall2014-11-13_10-22-32AM. Please wait ...


For a Sybase ASE Server:

EM-04002: Installation of the plug-in oracle.em.ssad:12.1.0.2.0 on the Oracle home .../plugins/oracle.em.ssad.oms.plugin_12.1.0.2.0 failed on the Management Server host <host name>.  Resolve the following issues, and retry: Starting Oracle Universal Installer... Checking swap space: must be greater than 500 MB. Actual 32768 MB Passed Preparing to launch Oracle Universal Installer from .../.gcinstall_temp/oracle.em.ssad_12.1.0.2.0_stage/OraInstall2014-12-11_08-33-46AM. Please wait...

 

For Oracle Cloud Framework (from .../gc_inst/em/EMGC_OMS1/sysman/log/emoms.trc):

oracle.sysman.core.common.extensibility.pluginca.PluginCAException: EM-04002: Installation of the plug-in oracle.sysman.cfw:12.1.0.2.0 on the Oracle home /u01/app/oracle/product/oms/middleware/plugins/oracle.sysman.cfw.oms.plugin_12.1.0.2.0 failed on the Management Server host <host name>. Resolve the following issues, and retry: Starting Oracle Universal Installer...

 

 

Changes

 

Cause

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