EM 12c: Service Instance Created with Different Charset than Profile Image in Enterprise Manager 12.1.0.4 Cloud Control (Doc ID 1949509.1)

Last updated on AUGUST 12, 2015

Applies to:

Enterprise Manager for Cloud - Version 12.1.0.4.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.0.4.0 version, Database as a Service

ACTUAL BEHAVIOR
---------------
Creating a DBaaS from a user-created template is creating the service as UTF16 despite the fact that the DB used for the profile image is UTF8.

EXPECTED BEHAVIOR
-----------------------
the DB that is created as a service should be the same UTF charset as the DB source for the image.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. create profile image for DBaaS via DB with UTF8 charset.
2. create the new DBaaS
3. check the charset of the newly created service

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create DBaaS correctly.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms