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EM 12c: Importing a Certificate in Enterprise Manager 12c Cloud Control Fails with Error: PKI-04012: Incomplete certificate chain (Doc ID 1950362.1)

Last updated on FEBRUARY 13, 2020

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

Importing a user certificate into the wallet of the EM 12c OMS fails with the following session error:

[oracle@grid2 cert]$ ORAPKI wallet add -wallet /home/oracle/cert -user_cert -cert /home/oracle/cert/entrustcert_grid2.crt -pwd  <  >
Oracle PKI Tool : Version 11.2.0.4.0 - Production
Copyright (c) 2004, 2013, Oracle and/or its affiliates. All rights reserved.

PKI-04012: Incomplete certificate chain
Could not install user cert at/home/oracle/cert/entrustcert_grid2.crt
Please add all trusted certificates before adding the user certificate

Cause

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In this Document
Symptoms
Cause
Solution
References


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