EM 12c, 13c BIP Reports Not Displayed in Cloud Control Console (Blank Blue screen or Error 500--Internal Server Raised

(Doc ID 1951651.1)

Last updated on NOVEMBER 01, 2017

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.4.0 to 13.2.0.0.0 [Release 12.1 to 13.2]
Information in this document applies to any platform.

Symptoms

An EM user has been granted access to BI Publisher.

However this user cannot see a BIP report:

The BIP Reports are not displayed in the Cloud Control Console: a blank blue screen is displayed or a Error 500--Internal Server is raised

The <MW_HOME>/gc_inst/user_projects/domains/GCDomain/servers/BIP/logs/BIP.log contains:

 

Cause

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