EM 12c: Agent Start Fails with "SSL Configuration failed at Startup" or null error

(Doc ID 1960475.1)

Last updated on MAY 12, 2017

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Generic Linux

Symptoms

12c Agent fails to start with the below the error:

emctl start agent
Oracle Enterprise Manager Cloud Control 12c Release 3
Copyright (c) 1996, 2013 Oracle Corporation.  All rights reserved.
Starting agent ........ failed.
SSL Configuration failed at Startup
Consult emctl.log and emagent.nohup in: /u01/12c/r2/agent_inst/sysman/log

Note: In case of a 12.1.0.1 agent (with BP1 patch, the error reported is:

./emctl start agent
Oracle Enterprise Manager 12c Cloud Control 12.1.0.1.0
Copyright (c) 1996, 2012 Oracle Corporation.  All rights reserved.
null

The <agent_inst>/sysman/log/gcagent.log shows:

 Below files are of 0 bytes in the agent installation:

$ cd <agent_inst>/sysman/config/server
$ ls -ltr
total 0
-rw-r----- 1 oracle dba 0 Dec  8 08:21 repoconn.ora
-rw-r----- 1 oracle dba 0 Dec  8 08:21 ewallet.p12

Cause

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