Getting ORA-12514 at home page of DB after modifying servicename of database (Doc ID 1965502.1)

Last updated on FEBRUARY 18, 2015

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.3.0 to 12.1.0.4.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Have a global name, db_domain and service name set for RAC database.
Now discover rac database to Cloud Control.
Remove the db_domain and service name set for RAC database.
Modify the service name from Monitoring configuration and test the connection, which succeeds.

But the home page still shows old service name and fails with ORA-12514 as given:

Information
Failed to connect to target database. Regions that fetch real-time data from target database will not be displayed. Listener refused the connection with the following error: ORA-12514, TNS:listener does not currently know of service requested in connect descriptor The Connect Descriptor was (DESCRIPTION=(ADDRESS_LIST=(ADDRESS=(PROTOCOL=TCP)(HOST=host-vip1.oracle.com)(PORT=1521))(LOAD_BALANCE=yes))(CONNECT_DATA=(SERVICE_NAME=abc.world ))) 

 

Changes

 Modify the Servicename of database after getting discovered to Cloud Control.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms