ATS upgrade installer on linux error : Start of root element expected (Doc ID 1988220.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Application Testing Suite - Version 12.4.0.2 and later
Information in this document applies to any platform.

Symptoms

1. Existing ATS installation in a Linux system.

2. Executing the ATS installer to upgrade returns the following error message.

org.xml.sax.SAXParseException: <Line 1, Column 1>: XML-20108: (Fatal Error) Start of root element expected.
       at oracle.xml.parser.v2.XMLError.flushErrorHandler(XMLError.java:415)

3. Upgrade cannot proceed.

Cause

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