EM 12c: Enterprise Manager Cloud Control OMS Installation Fails At Repository Configuration Assistant Stage With 'java.sql.SQLRecoverableException: IO Error: Connection reset' reported in rcu.log (Doc ID 1990100.1)

Last updated on MARCH 08, 2017

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.4.0 and later
Information in this document applies to any platform.

Symptoms

12.1.0.4 Cloud Control installation failed at repository configuration with following error:

From <OMS_HOME>/sysman/log/schemamanager/m_<timestamp>/m_<timestamp>.CREATE/rcu.log:
=================================
Sat Mar 14 02:22:29.923 PDT 2015 TRACE rcu: oracle.sysman.assistants.rcu.backend.validation.PrereqEngine::execute: bean.getIdentifier=select count(*) from all_tables
                         where table_name = 'MGMT_VERSIONS_U'
                         and owner=  'SYSMAN'
Sat Mar 14 02:22:29.923 PDT 2015 TRACE rcu: oracle.sysman.assistants.rcu.backend.validation.PrereqEngine::execute: bean.getPrereqType=CustomSQL
Sat Mar 14 02:22:29.924 PDT 2015 TRACE rcu: oracle.sysman.assistants.rcu.backend.validation.PrereqEngine::execute: SQL=select count(*) from all_tables
                         where table_name = 'MGMT_VERSIONS_U'
                         and owner=  'SYSMAN'
Sat Mar 14 02:22:29.924 PDT 2015 TRACE rcu: oracle.sysman.assistants.rcu.backend.validation.PrereqEngine::execute: RETRIEVING from Database
Sat Mar 14 02:22:29.930 PDT 2015 ERROR rcu: oracle.sysman.assistants.common.dbutil.jdbc.JDBCEngine::executeQuery: SQLException: IO Error: Connection reset SQL is select count(*) from all_tables
                         where table_name = 'MGMT_VERSIONS_U'
                         and owner=  'SYSMAN'
java.sql.SQLRecoverableException: IO Error: Connection reset
at oracle.jdbc.driver.T4CPreparedStatement.executeForDescribe(T4CPreparedStatement.java:876)
at oracle.jdbc.driver.OracleStatement.executeMaybeDescribe(OracleStatement.java:1153)
at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:1275)
=================================

Cause

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