EM 12c : emctl status agent 'Collection Status Shows UPLOAD_SYSTEM_FATAL_ERRORL COLLECTIONS_HALTED DISABLED UPLOAD_SYSTEM_FATAL_ERROR' 'OMS is unreachable' (Doc ID 1996341.1)

Last updated on DECEMBER 14, 2016

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

$/AGENT_INST/bin/emctl status agent

shows Collection Status  UPLOAD_SYSTEM_FATAL_ERROR

Oracle Enterprise Manager Cloud Control 12c Release 2
Copyright (c) 1996, 2012 Oracle Corporation.  All rights reserved.
---------------------------------------------------------------
Agent Version     : 12.1.0.2.0
OMS Version       : 12.1.0.2.0
Protocol Version  : 12.1.0.1.0
Agent Home        : /u01/app/agent/agent12c/agent_inst
Agent Binaries    : /u01/app/agent/agent12c/core/12.1.0.2.0
Agent Process ID  : 6985
Parent Process ID : 6959
Agent URL         : https://agentname.oracle.com:3872/emd/main/
Repository URL    : https://omsname.oracle.com:1159/empbs/upload
Started at        : 2013-03-26 11:57:29
Started by user   : oracle
Last Reload       : (none)
Last successful upload                       : 2013-03-26 11:58:24
Last attempted upload                        : 2013-03-26 11:58:24
Total Megabytes of XML files uploaded so far : 0.01
Number of XML files pending upload           : 9
Size of XML files pending upload(MB)         : 0.11
Available disk space on upload filesystem    : 79.52%
Collection Status                            : [UPLOAD_SYSTEM_FATAL_ERROR]
Heartbeat Status                             : Ok
Last attempted heartbeat to OMS              : 2013-03-26 11:58:47
Last successful heartbeat to OMS             : 2013-03-26 11:58:47
Next scheduled heartbeat to OMS              : 2013-03-26 11:59:48

---------------------------------------------------------------
Agent is Running and Ready

OR

$/AGENT_INST/bin/emctl status agent

would show any of the following for Collection Status
            Collection Status Shows '[DISK_FULL]'
            Collection Status Shows '[UPLOAD_SYSTEM_FATAL_ERRORL]'
            Collection Status Shows '[COLLECTIONS_HALTED]'
            Collection Status Shows '[DISABLED]'

  OR

/AGENT_INST/sysman/log/gcagent.log reports following exception

2013-05-29 11:25:31,984 [1:3305B9] DEBUG - Upload breadcrumb=Starting a purge  for overage/fileOverage = -2437.0/0
2013-05-29 11:25:31,984 [1:3305B9] DEBUG - Upload breadcrumb=Purge unable to  purge requested overages
2013-05-29 11:25:31,984 [1:3305B9] WARN - Upload system can't accept inbound  message; can't purge
2013-05-29 11:25:31,985 [1:3305B9] DEBUG - Collections disabled due to  DISK_FULL

 

 

 

Changes

 

Cause

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