12.1.0.4 EM Unable To Remove Emails Assigned To System Rulesets As Another Admin (Doc ID 1997320.1)

Last updated on FEBRUARY 17, 2019

Applies to:

Symptoms

In "E-mail another administrator" option under Incident Rules page, the text box allows to provide the email ids.
But in "Do not E-mail administrator" option, the text box does not allow email ids to remove the added email ids.

Navigation:

+ Login to 12.1.0.4 Cloud Control
+ Setup  -->  Incidents -->  Incident Rules
+ Select any Rule set  -->  Actions  -->  E-mail  -->  "E-mail another administrator"
Provide the email ids in the Administrator text box and click on "OK", this will assign the email ids to rules.

But, we do not have an option to remove those added email ids.
Select any Rule set  -->  Actions  -->  E-mail  -->  "Do not E-mail administrator"
Here the Administrator text box does not allow the email ids.

Also providing the relevant administrators does not remove the email ids.

Cause

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