EM 12c: Two Jobs Fail after Upgrade from EM11.1.0.1 to EM12.1.0.4 (SWLIBINFOCOLLSHDLRJOB, UPDATE_MY_ORACLE_SUPPORT_COMPONENT_OOB_JOB) (Doc ID 1998067.1)

Last updated on APRIL 15, 2015

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.4.0 and later
Information in this document applies to any platform.

Symptoms

After upgrading EM 11.1.0.1 to EM 12.1.0.4, the following two jobs are found to fail in the EM 12.1.0.4 Cloud Control console:

1. SWLIBINFOCOLLSHDLRJOB
2. UPDATE_MY_ORACLE_SUPPORT_COMPONENT_OOB_JOB

 

Cause

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