My Oracle Support Banner

Forms sessions with long heartbeat generates multiple sessions in RUEI. (Doc ID 1998076.1)

Last updated on MARCH 08, 2017

Applies to:

APM - Application Performance Management - Version to [Release 12.1]
Information in this document applies to any platform.


1. Real user has a session in the monitored EBS/Forms application.

2. User's session is inactive for a long period of time but there are heartbeat URLs during inactivity time.

3. The inactivity causes RUEI to report multiple sessions even with the heartbeat URLs being monitored by RUEI. These multiple sessions consequently causes a lot of sessions to be reported without usernames.



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.