EM12c Issue - DBUA Fails To Take A Backup Part Of The Database Upgrade From 11.2.0.2.0 To 11.2.0.4.0 (Doc ID 2002452.1)

Last updated on MARCH 08, 2017

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.1.0 to 12.1.0.7.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Enterprise Manager (EM) 12.1.0.4 Cloud Control OMS and Agent with db plugin 12.1.0.7 to monitors database targets.

When attempting to upgrade a 11.2.0.2.0 db to 11.2.0.4.0, DBUA Fails to take a backup.
Performing Database Backup started at Sun Mar 08 15:18:38 CDT 2015
Could not generate the backup of the database.
DBUA failed to upgrade the database or some of its components. See /pmcd3o/oracle/cfgtoollogs/dbua/PMCDSSP/upgrade5 for more details.
Database upgrade has failed. Restoring the database from the backup taken prior to starting upgrade and reverting back the configuration changes.
Database has been successfully restored from the backup and configuration changes have been reverted back.

Generic diagnostic info was written to /tmp/emdiag/mpcagent/jobs/p_50958/General_Diagnostic_Info.txt
Correlation Key: EM-05507
Operation Failed
Operation Failed. Refer logs at /pmcd3o/oracle/cfgtoollogs/rconfig/rconfig_03_08_15_15_18_07.log for more details.

emrconfig exited with 256 at - line 1016.

Cause

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