How to make a "hard" restart for processing

(Doc ID 2011367.1)

Last updated on AUGUST 28, 2017

Applies to:

APM - Application Performance Management - Version to [Release 12.1]
Information in this document applies to any platform.


In some occasions when RUEI processing appears to be 'stuck', one can attempt a full restart of all processes and cleaning all temporary files. 

Two example cases are:

 This process differs from the normal restart sequence by removing processing temporary and lock files.
How to start and stop RUEI processing from the command line (Doc ID 1090283.1


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