Execution Log Not Appended to Email Body for Online Backup Jobs (Doc ID 2013309.1)

Last updated on MARCH 08, 2017

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.3.0 and later
Information in this document applies to any platform.

Symptoms

Intermittently, the execution log is missing in email notifications for Job Status Change events.  The execution log for the Database Backup Job using
RMAN script, is viewable in the EM console but it does not always appear in the email notification. It has only been shown for 7 out of the last 200
backup failures.

The email notification has been customised to include
[EXECUTION_LOG_LABEL]=[EXECUTION_LOG] but all it contains is Execution Log=

The notification email without the execution log is sent as:

Job name=BACKUP_RMS.PERFRMSDB_ARCH
Job owner=SYSMAN
Job type=Database Backup
Host=<Target Host Name>
Target type=Database Instance
Target name=<Target DB Name>
Categories=Jobs
Message=Job BACKUP_DB_Host failed.
Action message=Retry the execution
Severity=Critical
Event reported time=Aug 9, 2014 2:50:44 AM CDT
Target Lifecycle Status=Staging
Customer Support Identifier=xxxxxxxx
Operating System=AIX
Platform=powerpc
Event Type=Job Status Change
Event name=JobStatus
Job Status=Failed
Execution Log=
Rule Name=
Rule Owner=
Update Details:
Job BACKUP_BACKUP_DB_Host failed.



Cause

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