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EM 13c / 12c: Container Database Target in Enterprise Manager Cloud Control shows DOWN Status and Error: ORA-12514 TNS:listener does not currently know of service requested in connect descriptor (Doc ID 2027310.1)

Last updated on DECEMBER 19, 2022

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.4.0 and later
Oracle Net Services - Version 12.1.0.2 to 12.1.0.2 [Release 12.1]
Information in this document applies to any platform.

Symptoms

EM 13c / 12c Cloud Control shows a container database target (CDB) with DOWN status and this corresponding message:

The <OMS_HOME>/em/EMGC_OMS1/sysman/log/emoms.log will show the below exception:

 

  

Cause

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In this Document
Symptoms
Cause
Solution
References


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