EM 12c : Admin Groups Page - 'Start Synchronization' Button Doesn't Work (Doc ID 2028061.1)

Last updated on JULY 07, 2015

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.4.0 and later
Information in this document applies to any platform.

Symptoms

OMS: 12.1.0.4

There is an Admin Group and has many metric templates associated with this. 

Every 24 hours, the synchronization is triggered and the templates are deployed to targets correctly. 

But the manual synchronization doesn't work i.e. While clicking 'Start Synchronization' button in Groups page, it neither triggers synchronization nor gives any error. 

Due to this whenever customer makes any changes in 'Monitoring Template', they need to wait up to 24 hours to get this deployed to all the targets. 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms