EM 12c: Creating a Database User on a Database Target in Enterprise Manager 12c Cloud Control Fails with Error: Unexpected error occurred (Doc ID 2028595.1)

Last updated on JULY 20, 2015

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.1.0 to 12.1.0.5.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Navigate: Target > Databases > [select target database] > Schema [pull down menu] > Users
Provide login credentials, when requested, if credentials have not been stored.

A subsequent user action, such as create, fails with the following error:

Create user:

Unexpected error occurred. Please contact Oracle Support with these files.
- <EM_INSTANCE_BASE>/user_projects/domains/<domain_name>/servers/<SERVER_NAME>/logs/access.log
- <EM_INSTANCE_BASE>/user_projects/domains/<domain_name>/servers/<SERVER_NAME>/logs/<SERVER_NAME>-diagnostic.log
- <EM_INSTANCE_BASE>/em/<OMS_NAME>/sysman/log/emoms.trc

 

Cause

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