EM 12c: Creating a Database User on a Database Target in Enterprise Manager 12c Cloud Control Fails with Error: Unexpected error occurred
(Doc ID 2028595.1)
Last updated on NOVEMBER 16, 2022
Applies to:
Enterprise Manager for Oracle Database - Version 12.1.0.1.0 to 12.1.0.2.0 [Release 12.1]Information in this document applies to any platform.
Symptoms
Navigate: Target > Databases > [select target database] > Schema [pull down menu] > Users
Provide login credentials, when requested, if credentials have not been stored.
A subsequent user action, such as create, fails with the following error:
Create user:
Unexpected error occurred. Please contact Oracle Support with these files.
- <EM_INSTANCE_BASE>/user_projects/domains/<domain_name>/servers/<SERVER_NAME>/logs/access.log
- <EM_INSTANCE_BASE>/user_projects/domains/<domain_name>/servers/<SERVER_NAME>/logs/<SERVER_NAME>-diagnostic.log
- <EM_INSTANCE_BASE>/em/<OMS_NAME>/sysman/log/emoms.trc
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |