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EM 12c, EM 13c: Troubleshooting Database Metrics in Enterprise Manager 12c and 13c Cloud Control (Doc ID 2032156.1)

Last updated on JUNE 05, 2023

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Purpose

To troubleshoot database metrics in Enterprise Manager (EM) 12c and 13c Cloud Control.

For example: A metric condition occurs but is not detected in Enterprise Manager, or email notification is not generated when a metric condition occurs. 

 

 

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 1) Check whether the metric condition is detected in EM
 2) Check the Email Notification Method
 3) Check when the metric collection is due to run
 4) Manually run the metric collection
References

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