EM12c: SLA Freezes / Stops Updating After Upgrade to EM Cloud Control

(Doc ID 2041683.1)

Last updated on AUGUST 15, 2016

Applies to:

Enterprise Manager for Fusion Middleware - Version and later
Information in this document applies to any platform.


SLA reports, dashboard, and status stop updating after upgrading to EM Cloud Control from a prior release of EM 12c.

SLA Dashboard shows data through the last SLA period before the upgrade

SLA Status shows charts through the current date, but SLA Period on the page remains on the period that was active on the date of upgrade.

IP Reports -> Service Level Agreement Dashboard shows Current Period as the period that was active during the upgrade and the report no longer shows the "Service Level Objectives" section when run after this period ends.

SLAs continue to report UP even if they should now be DOWN, or vice versa.


 EM Cloud Control was upgraded to from a prior release of EM 12c.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms