EM 12c: Storage (Tablespace Size) Not Computed Correctly in Enterprise Manager 12.1.0.4 Cloud Control Chargeback Plug-in (Doc ID 2043783.1)

Last updated on APRIL 13, 2016

Applies to:

Enterprise Manager for Chargeback and Capacity Planning - Version 12.1.0.4.0 to 12.1.0.6.0 [Release 12.1]
Enterprise Manager for Oracle Database - Version 12.1.0.4.0 to 12.1.0.8.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Storage (Total Size of the Data Files)  is over 5,300 MB (5.3 TB), but the Chargeback Report is showing only 19.25MB usage per Day.


To reproduce:

Console value:

Navigate:  Enterprise > Cloud > Self Service Portal > Manage [drop down menu] > [select database] > Chargeback > Entities > Metered Data (Chart)/Metered Data (Table)


Actual:

Log in to the database as sys (sysdba) and issue these commands to see the actual:

select sum(bytes)/1024/1024 from dba_data_files where tablespace_name not in ('SYSTEM','SYSAUX','UNDOTBS1','UNDOTBS2','UNDOTBS3','UNDOTBS4');

SUM(BYTES)/1024/1024
--------------------
  5303220.14



Cause

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