EM12c: Enterprised Manager 12c Cloud Control Shows ODSI Target in Pending State with Error: GetMetricDataException: cannot communicate with Target: java.lang.SecurityException: User failed to be authenticated (Doc ID 2044725.1)

Last updated on AUGUST 21, 2015

Applies to:

Enterprise Manager for Fusion Middleware - Version 12.1.0.7.0 and later
Enterprise Manager Base Platform - Version 12.1.0.1.0 and later
Information in this document applies to any platform.

Symptoms

As an Oracle Data Services Integrator (ODSI, formerly BEA ALDSP) Cluster is added to Enterprise Manager 12c Cloud Control as a target, the corresponding managed servers under the WebLogic Domain show a status of Pending.

The following is found in the .../agent_inst/sysman/log/gcagent.log file:

 INFO - >>> Reporting exception: oracle.sysman.emSDK.agent.client.exception.GetMetricDataException: cannot communicate with Target: java.lang.SecurityException: User: [name], failed to be authenticated. (request id 1) <<<
oracle.sysman.emSDK.agent.client.exception.GetMetricDataException: cannot communicate with Target: java.lang.SecurityException: User: emcc, failed to be authenticated.
at oracle.sysman.gcagent.dispatch.cxl.GetMetricDataAction.satisfyRequest(GetMetricDataAction.java:295)
at oracle.sysman.gcagent.dispatch.ProcessRequestAction._call(ProcessRequestAction.java:134)
at oracle.sysman.gcagent.dispatch.ProcessRequestAction.call(ProcessRequestAction.java:95)
at oracle.sysman.gcagent.dispatch.InlineDispatchCoordinator.dispatchRequest(InlineDispatchCoordinator.java:234)
at oracle.sysman.gcagent.dispatch.DispatchRequestsAction.call(DispatchRequestsAction.java:111)
at oracle.sysman.gcagent.dispatch.DispatchRequestsAction.call(DispatchRequestsAction.java:51)
at oracle.sysman.gcagent.task.DiagWrappedAction.call(DiagWrappedAction.java:52)
at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:303)
at java.util.concurrent.FutureTask.run(FutureTask.java:138)
..

 

Cause

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