Enterprise Manager 12c - Email Notifications Sent for Alert Log ADR Errors Which Occurred Whilst Database in Blackout (Doc ID 2045938.1)

Last updated on MARCH 18, 2016

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.1.0 to 12.1.0.8.0 [Release 12.1]
Information in this document applies to any platform.

Symptoms

After a database target has been blacked out, and the blackout is ended, email notifications are received for alerts which occurred during the blackout period. This is unexpected/incorrect behaviour as it is not desired to receive notification for alerts that occurred during the blackout period. This behaviour is seen for 'ADR' Incident metrics such as:

The Internal Event Name in the email will show something like:

adrAlertLogIncidentError:outOfMemoryErrStack
adrAlertLogIncidentError:genericInternalErrStack
adrAlertLogDataFailure:dataFailuerErrStack

and the Metric Group will be "Incident"

Example of the email:

 

Cause

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