EM 12c: Deployment of the MS Windows EM Agent from Enterprise Manger 12c Cloud Control Fails with Error: Archives are missing from the Software Library

(Doc ID 2046102.1)

Last updated on OCTOBER 02, 2015

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


Deploying the MS Windows 64 bit EM Agent software from EM 12c Cloud Control fails with this error:

Archives are missing from the Software Library. You can download them from the following URL:


This article uses the Agent Software ( for Microsoft Windows x64 (64-bit) as an example, but the general symptoms can apply to other platforms.



Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms