Last updated on SEPTEMBER 08, 2015
Applies to:Enterprise Manager for Miscellaneous Plug-ins - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
After having successfully configured the Remedy connector and have enabled some Incident Rules to forward Events to Remedy, the Ticket creation fails.
When viewing an Event in the Incident Manager it is seen that that the Ticket creation Failed with no specific error message.
The OMS logfile reports:
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