12.1.0.4 or 12.1.0.5 OMS Restarts and emctl.msg File Reports ConnectorCoordinator error: ConnectorCoordinator thread timed out (Doc ID 2058030.1)

Last updated on SEPTEMBER 20, 2015

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.4.0 and later
Information in this document applies to any platform.

Symptoms

12.1.0.4 or 12.1.0.5 OMS restarts.

$EM_INSTANCE_BASE/gc_inst/em/EMGC_OMS1/sysman/log/emctl.msg file reports following error message:

ConnectorCoordinator error: ConnectorCoordinator thread timed out.
Critical error err=3 detected in module ConnectorCoordinator
OMS will be restarted. A full thread dump will be generated in the log file
/u01/app/oracle/product/12.1.0/gc_inst/user_projects/domains/GCDomain/servers/EMGC_OMS1/logs/EMGC_OMS1.out

Analyzing the ASH report for the crash period shows the issue is with em_cntr_queue.listen

Cause

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