How to Configure Used ID Identification in RUEI
(Doc ID 2060067.1)
Last updated on JANUARY 31, 2020
APM - Application Performance Management - Version 22.214.171.124.0 and later
Information in this document applies to any platform.
The one piece of information that can answer questions like:
- Who are my most active users?
- Who generates the most errors on my website?
- Which clients had to wait the longest to use my online service?
- How can I quickly find the data of the user who's complaining to me on the phone about the service?
...is the user-id. Usually the this is the Login name, or e-mail address.
Real User Experience Insight (RUEI) can capture the user-id and answer those questions.
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