EM 12c: Target Promotion in Enterprise Manager 12c Cloud Control Fails with Metric Collection Error about Plug-in Version Mismatch (Doc ID 2066346.1)

Last updated on OCTOBER 20, 2015

Applies to:

Enterprise Manager Base Platform - Version 12.1.0.3.0 and later
Information in this document applies to any platform.

Symptoms

Deploying EM Agents to new cluster nodes is successful, but Metric Collection Error notifications and alerts are generated. For example:

LISTENER_host4.domain.com metric collection errors:

Event Details

Target LISTENER_host4.domain.com(Listener)Target Information
Event Reported Oct 9, 2015 1:03:37 PM EDT
Last Updated Oct 9, 2015 1:03:37 PM EDT
Message Metric evaluation error start - Unable to deploy oracle.sysman.db/12.1.0.4.0 on host host4.domain.com - Error : Plugin version:12.1.0.5.0 deployed on agent is different from the version that is deployed on master : 12.1.0.4.0
Last Comment Metric evaluation error start - Unable to deploy oracle.sysman.db/12.1.0.4.0 on host host4.domain.com - Error : Plugin version:12.1.0.5.0 deployed on agent is different from the version that is deployed on master : 12.1.0.4.0: on Oct 9, 2015 1:03:37 PM EDT
Internal Event Name Status
Event Type Target Availability
Category Availability
Recorded Oct 9, 2015 1:03:37 PM EDT

Cause

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