My Oracle Support Banner

EM 12c: Starting the Enterprise Manager Cloud Control Agent Fails with Error: Failed to find a supported ciphersuite in [TLS_RSA_WITH_AES_256_CBC_SHA] (Doc ID 2067322.1)

Last updated on FEBRUARY 18, 2019

Applies to:

Enterprise Manager Base Platform - Version and later
Information in this document applies to any platform.


OMS and EM Agent versions are

Starting the agent with a specific cipher designation results in failure as follows:

$AGENT_BASE_DIR/agent_inst/bin/emctl stop agent
$AGENT_BASE_DIR/agent_inst/bin/emctl setproperty agent -name SSLCipherSuites -value TLS_RSA_WITH_AES_256_CBC_SHA
$AGENT_BASE_DIR/agent_inst/bin/emctl start agent

Also tried SSL_RSA_WITH_AES_256_CBC_SHA.

When attempting to restart the agent,  get an error:

Starting agent ............. failed.

From the $AGENT_BASE_DIR/agent_inst/sysman/log/gcagent.log file:

,549 [1:3305B9] WARN = Agent failed to Startup for SSL Configuration
oracle.sysman.gcagent.comm.agent.FatalException: Failed to find a supported ciphersuite in [TLS_RSA_WITH_AES_256_CBC_SHA]



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.