EM 12c: Displaying only Unacknowledged Alerts in the Group Dashboard in Enterprise Manager 12c Cloud Control

(Doc ID 2079407.1)

Last updated on NOVEMBER 30, 2015

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.4.0 and later
Enterprise Manager Base Platform - Version 12.1.0.4.0 and later
Information in this document applies to any platform.

Goal

A Group dashboard created for monitoring target databases shows both Acknowledged and Unacknowledged incidents.

The Incident Manager shows only Unacknowledged incidents for these same targets, so two views of the same information in EM 12c Cloud Control do not match.

The method described here will result in a display of only Unacknowledged problems in the Group dashboard.
 

Solution

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