Generic service performance and usage metrics are empty. (Doc ID 2080428.1)

Last updated on MARCH 08, 2017

Applies to:

Enterprise Manager for Fusion Middleware - Version 12.1.0.4.0 and later
Information in this document applies to any platform.

Symptoms

1. Generic service is created with availability definition based on System.

2. Performance and usage metrics are configured based on system components.

3. Service dashboard is configured to show performance and usage metric.

4. Charts for performance and usage metric has no data.

5. Performance and usage column in service dashboard has no data.

6. Generic service is down.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms