EM 12c: Actual ORA- Errors not Coming In Email for Alert Notification from Enterprise Manager 12.1.0.5 Cloud Control (Doc ID 2080943.1)

Last updated on MAY 07, 2016

Applies to:

Enterprise Manager for Oracle Database - Version 12.1.0.5.0 and later
Information in this document applies to any platform.

Symptoms

A warning alert from the Generic Alert Log Error Status Metric in Enterprise Manager 12.1.0.5 Cloud Control is generating a notification indicating that an ORA- error was found in the alert log, but the error code is not specified in the notification.

This portion of an incident notification shows the alert being sent:

Metric=Generic Alert Log Error Status
Metric value=1
Key Value=
Rule Name=DBADMIN_TARGETS_IM_RULE_SET,Rule for Incident and Notification on METRIC alerts
Rule Owner=DBADMIN
Update Details:
1 distinct types of ORA- errors have been found in the alert log.
Incident created by rule (Name = DBADMIN_TARGETS_IM_RULE_SET, Rule for Incident and Notification on METRIC alerts; Owner = DBADMIN).

 

Cause

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